Frequently Asked Questions
Do you provide free estimates?
Absolutely! We can provide some general pricing during a phone conversation and we also provide free in person consultations to review the project and how the installation will be completed.
Do you need to come to my home or business?
While coming to your location helps give us the best understanding of the space and scope of the project, but it’s not always necessary.
Can I provide my own equipment?
Yes, we can work with your new or existing equipment.
How long does an audio video project take?
Most projects can be completed within a day. Certain factors can play a role in timing, such as construction and if we are doing the project in phases based on a construction schedule.
Do you work with builders?
We work with various builders and trades. We can work along with any builder, contractor, architect, designer or decorator.
Can I install a TV over my fireplace?
Yes. This can be simple or complex depending on the construction of the fireplace (stone, sheetrock, etc) and how we would need to route any cables and electric. Learn more.
What is the weight of a TV that can be installed on interior walls?
Newer displays are extremely light weight and can be installed virtually anywhere there are studs available; Depending on the screen size typically two studs are needed although one stud can be sufficient for televisions that are on an articulating arm and are 43” or under. Years ago when plasma televisions were available the weight of the display (because of the glass screen) made it necessary to have a minimum of two studs for mounting.
What licenses and certifications do you have?
We are Lutron, Control4, Cisco and Pakedge certified.
Do you offer a warranty on your work?
Yes, we warranty all of our installations for a year.
What happens if I have a problem after installation?
Contact us and we will come out and take care of whatever the problem may be. All of our technicians are fully trained and are our employees. We NEVER use sub contractors.